Delete your Wist account and data

From the game (instant)

1. Open Wist.
2. Go to Settings.
3. Open the Devices & data tab, tap Delete my online data and confirm.

That device then starts again as a new player.

What is deleted

• Your Wist account: nickname, picture and cosmetic choices.
• Leaderboard points, computer points, level, results, achievements and match rating (your profile card is gone for everyone).
• Your player ID (it is never given to anyone else) and the thank-you rewards you claimed.
• Friends and friend requests, linked devices, and sign-ins (Google, Apple, Facebook, Steam).
• Facebook friend data: your Facebook app-scoped IDs and the IDs of your Facebook friends who play Wist (also removed from other players' lists). Removing Facebook from your account in Settings deletes these too, while the Wist friends already added stay.
• Recent players (the people you last played online with).
• The record of a creator's link you installed through (which creator, when, and your first online match).
• The one-way code that links the usage stats (from 0.32.0) to your game profile. The stats are kept under a random ID and never linked to your name, email or IP address; to stop them and have that ID's records deleted, switch off Settings → Profile → Privacy → Share usage stats.
• Supporter packs attached to the account. They come back to the store account that paid for them: on a phone, sign in again and tap Sync purchases with the same Google Play or Apple account you bought them with; on PC, sign in again with the same Steam account. Nobody else can claim them.
• Gift records and open gift requests that point to your profile, as buyer or as receiver. A pack a friend gifted you goes with your account and doesn't come back: the store account that paid for it is your friend's, not yours. A gift you gave stays with your friend.

What is kept, and for how long

• Backups of the server: daily copies on the server's disk (up to 14 days) and off the server (daily, kept 30 days; and one before each server update, kept 90 days). Deleted data can stay in a backup for up to 90 days, then it is gone. Backups are used only to restore the server after a failure.
• Usage stats (from 0.32.0): totals per day and per install week (for example how many players were active), which name nobody. The records of a random ID are deleted after 90 days without activity, or at once when you switch the stats off (the server's own daily copies may keep them up to 7 days, the off-server backups up to 90 days).
• A record of each store purchase, with no name, profile, points or sign-in attached: the store (Google Play, App Store or Steam) and its order or transaction number, which pack, when it was bought, whether Apple called it a test purchase, its refund state, and one store-account check: for Google Play a one-way fingerprint (SHA-256) of the purchase token, for Steam a one-way fingerprint of the Steam account number that paid (a keyed HMAC-SHA256 with a secret key kept only on the server, so the record alone can't be turned back into the account number). (For the App Store the phone proves it itself with Apple's signed copy of the purchase.) These are kept so the purchase can come back only to the store account that paid, and so a refunded purchase can't be used again. They are kept while the game sells packs; to have them removed too, email momindoakad1@gmail.com (then the packs can't come back). Payment details are held by Google Play, the App Store or Steam, never by us.
• Crash reports and feedback you sent: kept to fix problems until you ask by email for them to be deleted. Crash reports hold the game version, platform and technical error details; feedback holds your message, the name you play under, the game version, platform and a short log of recent online-connection steps.

Without the game

If you no longer have the game, email momindoakad1@gmail.com with the name you used. We'll delete it within 30 days.

Uninstalling the game removes everything stored on that device.